1. Introduction and Applicability
These terms and conditions ("Terms") apply to the bgd99 platform and all services connected to it. By completing registration on bgd99 or using any of its services, a member is considered to have automatically accepted these Terms. The platform authority may make necessary changes at any time, and the updated terms will take effect as soon as they are published on the website. It is the member's responsibility to review these Terms regularly.
For detailed information about bgd99's overall operations, you may read our About Us page.
2. Account Registration and Eligibility
2.1 Age Requirement and Identity Verification
Members must be at least 21 years old to register on bgd99. All information provided at the time of registration must be accurate, complete, and truthful. The platform may request relevant documents at any time to verify a member's identity. Registering with false information may result in account suspension or termination, and deposited funds may be forfeited.
2.2 One Account Policy
Each member may operate only one account. Creating multiple accounts by the same person, from the same device, or from the same network is strictly prohibited. If multiple accounts are found under the same member or identity, all accounts will be closed and any associated bonuses and winnings will be cancelled.
2.3 Account Security
It is entirely the member's responsibility to keep their login password and account details confidential. If there is any suspicion of unauthorised access to the account, the support team must be contacted immediately. Account details must not be shared with any third party, and the account must not be transferred.
3. Deposits and Withdrawals
3.1 Deposit Terms
Accepted deposit methods on bgd99 are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). The minimum deposit amount for any method is ৳300. When making a deposit, the member must ensure that the payment is sent from their own registered number or account; payments from another person's account will not be accepted.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket, Upay, and bank transfer. Members must complete identity verification (KYC) before submitting a withdrawal request. If any active bonus wagering requirement has not been met, the withdrawal will be temporarily held.
3.3 Third-Party Transactions
Members must use a payment method registered in their own name. Depositing or withdrawing through a third party is strictly prohibited. If this rule is violated, the transaction will be cancelled and the account will be subject to investigation.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
bgd99's welcome bonus offers 150% on the first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳300 is required to receive this bonus. The wagering requirement for the bonus is 15 times the bonus amount received. For example, depositing ৳1,000 will give a ৳1,500 bonus, making the total balance ৳2,500 — in this case, a total wager of ৳1,500 × 15 = ৳22,500 must be placed to meet the wagering requirement.
4.2 Other Promotional Offers
Each of bgd99's other regular offers has its own terms:
- bgd99 Weekly Reload Bonus — 30% on deposit, up to ৳5,000; wagering 18x; minimum deposit ৳300.
- bgd99 Slots Festival Reward — 50% on deposit, up to ৳8,000; wagering 20x; applicable daily in the slots section.
- Cricket Bonus — 40% on deposit, up to ৳6,000; wagering 15x; once per weekend.
- bgd99 Birthday Special Gift — reward up to ৳2,000; wagering 10x; once in the birthday month for verified accounts.
4.3 General Bonus Terms
Funds earned from a bonus cannot be withdrawn until the wagering requirement is met. Multiple bonuses cannot be active at the same time. If any fraud or manipulation is found in fulfilling bonus terms, the bonus and associated earnings will be cancelled. bgd99 may change or discontinue promotional offers at any time.
5. VIP Programme and Cashback
The bgd99 VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier — up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond. Cashback is calculated based on the total net loss for the week.
For example, a Gold member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.7% = ৳140 cashback. VIP tier progression depends on a member's regular activity and engagement with the platform. bgd99 reserves the right to amend or change VIP benefits.
6. Prohibited Activities
The following activities are strictly prohibited on bgd99:
- Operating an account using a false identity, fake documents, or another person's information.
- Gaining an advantage in gameplay through software, bots, automation tools, or artificial means.
- Placing manipulative bets for the purpose of earning bonuses (e.g., betting against oneself, guaranteed return strategies).
- Transacting through money laundering or illegal funds.
- Attempting to gain unauthorised access to another member's account.
- Deliberately exploiting technical vulnerabilities of the platform.
Violation of these prohibitions will result in immediate account closure, possible forfeiture of the balance, and legal action where applicable.
7. Responsible Gaming
bgd99 is committed to responsible gaming and to ensuring a safe experience for its members. If members feel that their gaming habits are getting out of control, they can contact the support team to voluntarily set deposit limits, take a break, or temporarily suspend their account.
For detailed guidance on this, you are advised to read our Responsible Gaming page, which describes the full process for setting limits and self-exclusion. No one under the age of 21 may use this platform.
8. Privacy and Data Protection
bgd99 uses SSL encryption and other technical security measures to protect members' personal information. Information provided at registration will be used only for the purposes of service delivery, identity verification, and security. Details of how and to what extent member information may be shared with third parties are set out in our Privacy Policy.
Account-related member information is not sold to advertisers or unrelated third parties. However, the right to share information in cases of legal obligation or where required for fraud investigation is reserved.
9. Customer Service and Support
bgd99's customer support team is available seven days a week, twenty-four hours a day. Members can receive assistance in both Bengali and English via live chat and email. The support team is ready to help with any account issues, transaction queries, or bonus-related matters.
For answers to general questions about the terms or services, see our FAQ section — where detailed answers to the most frequently asked questions are available.
10. Account Suspension and Closure Policy
10.1 Closure by bgd99
bgd99 may suspend or permanently close any account without prior notice in the following circumstances:
- If a serious violation of these Terms is established.
- If there is reasonable suspicion of fraud, deception, or money laundering.
- If identity verification is not completed or false information is found to have been provided.
- If evidence is found that the member is a minor.
10.2 Closure by the Member
A member may also request account closure at any time. If there are no active bonuses and no pending transactions on the account, the eligible balance may be withdrawn before the account is closed.
11. Limitation of Liability
bgd99 will not be directly liable for any loss suffered by a member due to technical errors, server outages, network issues, or actions by unauthorised third parties — provided these events are outside bgd99's control. If the service is temporarily unavailable due to platform maintenance or upgrades, bgd99 will endeavour to give advance notice.
Any outcome resulting from a technical error in a game will be considered void, and the affected member will be informed of the situation through the relevant communication channel.
12. Dispute Resolution
For any dispute, the member must first contact bgd99's customer support team in writing. The support team will endeavour to provide an initial response within 48 hours. If resolution through support is not possible, a higher-level review process will be followed. Members should retain screenshots or supporting information as evidence of the issue.
13. Changes to Terms
bgd99 reserves the right to amend, change, or remove any part of these Terms at any time. Notice of changes will be published on the website, and for significant changes, an attempt will be made to notify members via their registered email. Continued use of the platform after any changes will be taken as the member's agreement to the new terms.
14. Governing Law
The applicable law and jurisdiction for the interpretation and enforcement of these Terms will be determined by bgd99's operating authority. It is entirely the member's own responsibility to comply with the local laws of their country or region.